1-Line Script Setup
Install on WordPress, Shopify, React, Webflow, or custom HTML in minutes.
THUNAIVI WEBSITE CHAT
Website Live Chat AI Widget
Engage website visitors instantly, answer pre-sales questions 24/7, and qualify high-intent leads automatically.
Instant 24/7 AI Replies Zero Hallucinations 1-Click Human Takeover 2-Minute Setup
Direct Answer & Overview
What is Website Live Chat AI Widget in Thunaivi?
Thunaivi Website Live Chat AI Widget is an enterprise-grade customer support automation solution designed to resolve customer inquiries 24/7 with zero hallucinations. Grounded strictly in your verified company documentation, FAQs, and product URLs, Thunaivi delivers accurate multi-channel responses in under 3 seconds while allowing human agents to step into live conversations seamlessly with one click.
CORE CAPABILITIES
Engineered for Fast Support Resolution
Explore how this module helps your support team cut first-response times by 80% while boosting customer satisfaction.
24/7 Grounded AI Replies
Answers questions accurately using your synced knowledge base.
Instant Human Takeover
Live agents can join the conversation with a single click in real-time.
Lead Capture Forms
Collect visitor name, email, and phone before or during chat sessions.
Custom Branding
Match widget colors, launcher text, and avatar to your brand identity.
Mobile Responsive
Fast, zero-lag experience optimized across all mobile and desktop screens.
FAST ONBOARDING
How to Go Live in Under 2 Minutes
Zero complicated code or long setup cycles. Get your team and AI support live immediately.
1
Connect Your Channels
Connect WhatsApp Business API, authorize Instagram/Facebook, add Telegram Bot token, or embed the 1-line website widget.
2
Sync Knowledge Base
Paste your website URLs, help desk docs, or product PDFs. Thunaivi indexes your content into semantic vector RAG instantly.
3
Activate 24/7 AI & Shared Inbox
AI resolves routine questions immediately while VIP tickets and complex requests route cleanly to your live human agents.
TECHNICAL SPECIFICATIONS
Architecture & Capability Matrix
| Capability | Specification | Availability |
|---|---|---|
| First Response Speed | Instant AI response in < 3.0 seconds across all channels | Standard |
| RAG Grounding & Guardrails | Strict semantic retrieval against company URLs and uploaded docs | Included |
| Human Agent Escalation | 1-click seamless takeover with auto-pause of AI responder | Real-time |
| Multi-Language Detection | Auto-translates and responds natively in 50+ languages | Global |
| SLA & Priority Triage | Response policy targets, queue timers, and automated reassignment | Active |
| Security & Encryption | TLS 1.3 in transit, AES-256 at rest, and full GDPR compliance | Enterprise |
FAQ
Frequently Asked Questions
Usually in under 2 minutes by copying a single script tag before your closing </body> tag.
Yes, you can customize widget brand colors, header title, greetings, and launcher icons.
Yes, the AI detects customer language and responds accurately in multiple languages.
Yes, handoff occurs seamlessly when complex queries or human help is requested.