📍 Local Hub: Edinburgh, United Kingdom

Enterprise AI Customer Support Software in Edinburgh

UK GDPR-compliant AI Chatbot and 10-agent Official WhatsApp & Website Live Chat shared inbox for Edinburgh fintech, hospitality, and SaaS teams.

Start 7-Day Free Trial Book 15-Min Live Demo WhatsApp Founder

< 2.0s

Average AI First-Response Time

80%+

Routine Inquiries Auto-Resolved

100%

Compliant with UK GDPR & Data Protection Act 2018

GBP Ready

Stripe, UK Faster Payments & Apple Pay in GBP

Official WhatsApp Business API

Deploy a verified green-tick WhatsApp Business account for your Edinburgh brand. Automate catalog discovery, order updates, and customer support with ease.

Explore WhatsApp Support →

Shared Omnichannel Team Inbox

Consolidate WhatsApp, Instagram DMs, Website Live Chat, and Telegram into a single shared inbox. Prevent duplicate agent replies with live collision detection.

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Intelligent RAG AI Deflection

Train your AI agent directly on your website URLs, PDF manuals, and FAQs. Provide grounded, hallucination-free answers to customers in Edinburgh 24/7/365.

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Interactive ROI Estimator

Calculate Your Support Savings in Edinburgh

See how much your Edinburgh business saves by automating routine FAQs on WhatsApp & Web Chat with Thunaivi.

Estimated Monthly Conversation Volume:

4,000

Inquiries Auto-Resolved (80%)

260 hrs

Agent Hours Saved / Mo

Estimated Monthly Cost Savings

£1,250

Get Your Custom Setup Plan

Receive a localized implementation guide and live WhatsApp API sandbox access.

Retail & E-Commerce

Automate order lookup, exchange policies, and shipping status queries. Reduce abandoned carts with instant WhatsApp follow-up triggers.

E-Commerce Solutions →

SaaS & Tech Companies

Deflect repetitive onboarding questions, parse bug reports, and route high-value enterprise accounts to senior account managers instantly.

SaaS Workflows →

Regulated & Professional Services

Audit-trailed conversations, role-based agent permissions, and zero data leakage. Compliant with UK GDPR & Data Protection Act 2018 standards.

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Frequently Asked Questions in Edinburgh

How does Thunaivi help Edinburgh hospitality and fintech companies?

Thunaivi resolves 80% of repetitive inquiries in 95+ languages 24/7 while giving 10+ UK staff members one unified WhatsApp, Instagram, and Web inbox.

Transform Customer Experience in Edinburgh Today

Join modern businesses delivering sub-2s responses across WhatsApp, Live Chat, and Social DMs with Thunaivi.

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