Thunaivi AI Customer Support & Omnichannel Platform
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📍 Local Hub: Columbus, United States

Enterprise AI Customer Support Software in Columbus

Automate 80% of retail order tracking, policy inquiries, and patient scheduling across Website Chat, WhatsApp, and Instagram for Columbus enterprises ($29/mo).

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< 2.0s

Average AI First-Response Time

80%+

Routine Inquiries Auto-Resolved

100%

Compliant with SOC2 Type II & Enterprise Retail Data Governance

USD Ready

Stripe, ACH, Apple Pay & Google Pay in USD

Official WhatsApp Business API

Deploy a verified green-tick WhatsApp Business account for your Columbus brand. Automate catalog discovery, order updates, and customer support with ease.

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Shared Omnichannel Team Inbox

Consolidate WhatsApp, Instagram DMs, Website Live Chat, and Telegram into a single shared inbox. Prevent duplicate agent replies with live collision detection.

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Intelligent RAG AI Deflection

Train your AI agent directly on your website URLs, PDF manuals, and FAQs. Provide grounded, hallucination-free answers to customers in Columbus 24/7/365.

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Tailored for Businesses Across Columbus

Whether your team operates out of Short North, Easton, Dublin Tech Corridor, New Albany or Downtown Columbus or serves clients nationally, Thunaivi integrates seamlessly with your local tech stack, supporting Stripe, ACH, Apple Pay & Google Pay in USD while remaining fully compliant with SOC2 Type II & Enterprise Retail Data Governance.

Key Sector Focus: Retail & Apparel HQs, InsurTech, Logistics, Healthcare & Higher Ed
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Interactive ROI Estimator

Calculate Your Support Savings in Columbus

See how much your Columbus business saves by automating routine FAQs on WhatsApp & Web Chat with Thunaivi.

4,000

Inquiries Auto-Resolved (80%)

260 hrs

Agent Hours Saved / Mo

Estimated Monthly Cost Savings

$1,250

Get Your Custom Setup Plan

Receive a localized implementation guide and live WhatsApp API sandbox access.

Retail & E-Commerce

Automate order lookup, exchange policies, and shipping status queries. Reduce abandoned carts with instant WhatsApp follow-up triggers.

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SaaS & Tech Companies

Deflect repetitive onboarding questions, parse bug reports, and route high-value enterprise accounts to senior account managers instantly.

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Regulated & Professional Services

Audit-trailed conversations, role-based agent permissions, and zero data leakage. Compliant with SOC2 Type II & Enterprise Retail Data Governance standards.

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Frequently Asked Questions in Columbus

How does Thunaivi help Columbus retail, logistics, and insurance teams?

Thunaivi connects directly with Shopify, WooCommerce, and CRM webhooks to resolve 80% of tier-1 questions in under 2 seconds.

Transform Customer Experience in Columbus Today

Join modern businesses delivering sub-2s responses across WhatsApp, Live Chat, and Social DMs with Thunaivi.

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