Thunaivi AI Customer Support & Omnichannel Platform
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📍 Local Hub: Singapore, Singapore

Enterprise AI Customer Support Software in Singapore

Centralize regional WhatsApp, Telegram, and Web Chat into one high-performance multilingual AI platform for APAC teams operating from Singapore.

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< 2.0s

Average AI First-Response Time

80%+

Routine Inquiries Auto-Resolved

100%

Compliant with Singapore Personal Data Protection Act (PDPA)

SGD Ready

Stripe, PayNow & Asian regional payment methods

Official WhatsApp Business API

Deploy a verified green-tick WhatsApp Business account for your Singapore brand. Automate catalog discovery, order updates, and customer support with ease.

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Shared Omnichannel Team Inbox

Consolidate WhatsApp, Instagram DMs, Website Live Chat, and Telegram into a single shared inbox. Prevent duplicate agent replies with live collision detection.

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Intelligent RAG AI Deflection

Train your AI agent directly on your website URLs, PDF manuals, and FAQs. Provide grounded, hallucination-free answers to customers in Singapore 24/7/365.

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Tailored for Businesses Across Singapore

Whether your team operates out of Raffles Place, Marina Bay Financial Centre or One-North or serves clients nationally, Thunaivi integrates seamlessly with your local tech stack, supporting Stripe, PayNow & Asian regional payment methods while remaining fully compliant with Singapore Personal Data Protection Act (PDPA).

Key Sector Focus: Cross-Border E-Commerce, Regional HQs, Logistics & Fintech
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Retail & E-Commerce

Automate order lookup, exchange policies, and shipping status queries. Reduce abandoned carts with instant WhatsApp follow-up triggers.

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SaaS & Tech Companies

Deflect repetitive onboarding questions, parse bug reports, and route high-value enterprise accounts to senior account managers instantly.

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Regulated & Professional Services

Audit-trailed conversations, role-based agent permissions, and zero data leakage. Compliant with Singapore Personal Data Protection Act (PDPA) standards.

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Explore Thunaivi in Other Global & Regional Hubs

Melbourne (AU) Sydney (AU) London (GB) Manchester (GB) Singapore (SG) Dubai (AE) Bangalore (IN) Mumbai (IN) Delhi NCR (IN) Hyderabad (IN) Chennai (IN) Pune (IN) Kolkata (IN) Ahmedabad (IN) Surat (IN) Jaipur (IN) Lucknow (IN) Kochi (IN) Coimbatore (IN) Madurai (IN) Trichy (IN)

Frequently Asked Questions in Singapore

Does Thunaivi support multilingual queries for Singapore and APAC audiences?

Yes. Thunaivi understands and responds accurately in English, Mandarin Chinese, Malay, Tamil, and other regional Asian languages seamlessly.

How does Thunaivi comply with Singapore's PDPA regulations?

Thunaivi adheres strictly to PDPA consent, purpose limitation, and protection obligations, guaranteeing customer data isolation and secure enterprise access controls.

Can we trigger PayNow or Singapore Dollar checkouts in chat?

Yes. Integrate Stripe and local Singapore payment workflows to generate instant SGD payment links within WhatsApp and live chat.

Transform Customer Experience in Singapore Today

Join modern businesses delivering sub-2s responses across WhatsApp, Live Chat, and Social DMs with Thunaivi.

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