📍 Local Hub: Durgapur, India

Enterprise AI Customer Support Software in Durgapur

Built for Durgapur & Asansol steel plants, ferro-alloy suppliers, MRO contractors, and hospitals: 24/7 Bengali, Hindi & English RAG AI + 10-seat inbox.

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< 2.0s

Average AI First-Response Time

80%+

Routine Inquiries Auto-Resolved

100%

Compliant with India Digital Personal Data Protection (DPDP) Act 2023

INR Ready

Razorpay, UPI payment links, NetBanking & Corporate Cards

Official WhatsApp Business API

Deploy a verified green-tick WhatsApp Business account for your Durgapur brand. Automate catalog discovery, order updates, and customer support with ease.

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Shared Omnichannel Team Inbox

Consolidate WhatsApp, Instagram DMs, Website Live Chat, and Telegram into a single shared inbox. Prevent duplicate agent replies with live collision detection.

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Intelligent RAG AI Deflection

Train your AI agent directly on your website URLs, PDF manuals, and FAQs. Provide grounded, hallucination-free answers to customers in Durgapur 24/7/365.

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Tailored for Businesses Across Durgapur

Whether your team operates out of SAIL Durgapur Steel Plant (DSP) & Alloy Steels Plant Zone, Bamunara & Mangalpur Sponge Iron/Ferro-Alloy Belt, Andal Aerotropolis Logistics Hub or City Centre Medical Core or serves clients nationally, Thunaivi integrates seamlessly with your local tech stack, supporting Razorpay, UPI payment links, NetBanking & Corporate Cards while remaining fully compliant with India Digital Personal Data Protection (DPDP) Act 2023.

Key Sector Focus: Integrated Steel, Ferro-Alloys & Sponge Iron Manufacturing, Boiler/Refractory & Electrostatic Precipitator MRO, Cement Grinding, Super-Specialty Hospitals & Engineering Colleges

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Interactive ROI Estimator

Calculate Your Support Savings in Durgapur

See how much your Durgapur business saves by automating routine FAQs on WhatsApp & Web Chat with Thunaivi.

Estimated Monthly Conversation Volume:

4,000

Inquiries Auto-Resolved (80%)

260 hrs

Agent Hours Saved / Mo

Estimated Monthly Cost Savings

₹1,250

Get Your Custom Setup Plan

Receive a localized implementation guide and live WhatsApp API sandbox access.

Retail & E-Commerce

Automate order lookup, exchange policies, and shipping status queries. Reduce abandoned carts with instant WhatsApp follow-up triggers.

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SaaS & Tech Companies

Deflect repetitive onboarding questions, parse bug reports, and route high-value enterprise accounts to senior account managers instantly.

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Regulated & Professional Services

Audit-trailed conversations, role-based agent permissions, and zero data leakage. Compliant with India Digital Personal Data Protection (DPDP) Act 2023 standards.

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Frequently Asked Questions in Durgapur

How do Durgapur steel/ferro-alloy vendors and City Centre hospitals automate WhatsApp & web inquiries?

Durgapur organizations connect 10 agents to one Official WhatsApp number with 24/7 Bengali, Hindi & English RAG AI for $29/month flat.

Transform Customer Experience in Durgapur Today

Join modern businesses delivering sub-2s responses across WhatsApp, Live Chat, and Social DMs with Thunaivi.

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