📍 Local Hub: Barcelona, Spain

Enterprise AI Customer Support Software in Barcelona

Deliver 24/7 Spanish, Catalan, and English AI customer support across WhatsApp, Instagram, and Website Live Chat for Barcelona scale-ups and hospitality brands.

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< 2.0s

Average AI First-Response Time

80%+

Routine Inquiries Auto-Resolved

100%

Compliant with EU GDPR & Spain LOPDGDD (AEPD) Standards

EUR Ready

Stripe, SEPA, Bizum, Apple Pay & EUR Billing

Official WhatsApp Business API

Deploy a verified green-tick WhatsApp Business account for your Barcelona brand. Automate catalog discovery, order updates, and customer support with ease.

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Shared Omnichannel Team Inbox

Consolidate WhatsApp, Instagram DMs, Website Live Chat, and Telegram into a single shared inbox. Prevent duplicate agent replies with live collision detection.

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Intelligent RAG AI Deflection

Train your AI agent directly on your website URLs, PDF manuals, and FAQs. Provide grounded, hallucination-free answers to customers in Barcelona 24/7/365.

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Interactive ROI Estimator

Calculate Your Support Savings in Barcelona

See how much your Barcelona business saves by automating routine FAQs on WhatsApp & Web Chat with Thunaivi.

Estimated Monthly Conversation Volume:

4,000

Inquiries Auto-Resolved (80%)

260 hrs

Agent Hours Saved / Mo

Estimated Monthly Cost Savings

€1,250

Get Your Custom Setup Plan

Receive a localized implementation guide and live WhatsApp API sandbox access.

Retail & E-Commerce

Automate order lookup, exchange policies, and shipping status queries. Reduce abandoned carts with instant WhatsApp follow-up triggers.

E-Commerce Solutions →

SaaS & Tech Companies

Deflect repetitive onboarding questions, parse bug reports, and route high-value enterprise accounts to senior account managers instantly.

SaaS Workflows →

Regulated & Professional Services

Audit-trailed conversations, role-based agent permissions, and zero data leakage. Compliant with EU GDPR & Spain LOPDGDD (AEPD) Standards standards.

Review Security Standards →

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Frequently Asked Questions in Barcelona

Does Thunaivi support Spanish, Catalan, and English in the same chatbot?

Yes. Thunaivi automatically detects whether a customer writes in Spanish, Catalan, English, French, or German and replies accurately from your knowledge base.

Transform Customer Experience in Barcelona Today

Join modern businesses delivering sub-2s responses across WhatsApp, Live Chat, and Social DMs with Thunaivi.

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