📍 Local Hub: Vienna, Austria

Enterprise AI Customer Support Software in Vienna

DSGVO-compliant German and English AI Chatbot (KI-Chatbot) and 10-agent Official WhatsApp & Web shared inbox for Vienna and Austrian enterprises.

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< 2.0s

Average AI First-Response Time

80%+

Routine Inquiries Auto-Resolved

100%

Compliant with EU GDPR / DSGVO & Austrian DSG Compliance

EUR Ready

Stripe, SEPA, EPS, Apple Pay & EUR Billing

Official WhatsApp Business API

Deploy a verified green-tick WhatsApp Business account for your Vienna brand. Automate catalog discovery, order updates, and customer support with ease.

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Shared Omnichannel Team Inbox

Consolidate WhatsApp, Instagram DMs, Website Live Chat, and Telegram into a single shared inbox. Prevent duplicate agent replies with live collision detection.

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Intelligent RAG AI Deflection

Train your AI agent directly on your website URLs, PDF manuals, and FAQs. Provide grounded, hallucination-free answers to customers in Vienna 24/7/365.

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Interactive ROI Estimator

Calculate Your Support Savings in Vienna

See how much your Vienna business saves by automating routine FAQs on WhatsApp & Web Chat with Thunaivi.

Estimated Monthly Conversation Volume:

4,000

Inquiries Auto-Resolved (80%)

260 hrs

Agent Hours Saved / Mo

Estimated Monthly Cost Savings

€1,250

Get Your Custom Setup Plan

Receive a localized implementation guide and live WhatsApp API sandbox access.

Retail & E-Commerce

Automate order lookup, exchange policies, and shipping status queries. Reduce abandoned carts with instant WhatsApp follow-up triggers.

E-Commerce Solutions →

SaaS & Tech Companies

Deflect repetitive onboarding questions, parse bug reports, and route high-value enterprise accounts to senior account managers instantly.

SaaS Workflows →

Regulated & Professional Services

Audit-trailed conversations, role-based agent permissions, and zero data leakage. Compliant with EU GDPR / DSGVO & Austrian DSG Compliance standards.

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Frequently Asked Questions in Vienna

Is Thunaivi fully DSGVO-compliant for Austrian businesses in Vienna?

Yes. Thunaivi provides DSGVO-compliant data processing, TLS 1.3 encryption, and zero-hallucination German RAG AI starting at €27/month for 10 seats.

Transform Customer Experience in Vienna Today

Join modern businesses delivering sub-2s responses across WhatsApp, Live Chat, and Social DMs with Thunaivi.

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