📍 Local Hub: Bilbao, Spain

Enterprise AI Customer Support Software in Bilbao

Deliver 24/7 Spanish, Basque, and English RAG AI support plus a 10-agent Official WhatsApp, Instagram & Web shared inbox for Bilbao & Basque Country companies (€27/mo).

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< 2.0s

Average AI First-Response Time

80%+

Routine Inquiries Auto-Resolved

100%

Compliant with EU GDPR (RGPD) & Spanish LOPDGDD Data Protection Standards

EUR Ready

Stripe, SEPA Direct Debit, Bizum-Compatible Links & EUR Corporate Cards

Official WhatsApp Business API

Deploy a verified green-tick WhatsApp Business account for your Bilbao brand. Automate catalog discovery, order updates, and customer support with ease.

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Shared Omnichannel Team Inbox

Consolidate WhatsApp, Instagram DMs, Website Live Chat, and Telegram into a single shared inbox. Prevent duplicate agent replies with live collision detection.

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Intelligent RAG AI Deflection

Train your AI agent directly on your website URLs, PDF manuals, and FAQs. Provide grounded, hallucination-free answers to customers in Bilbao 24/7/365.

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Tailored for Businesses Across Bilbao

Whether your team operates out of Abandoibarra, Zorrotzaurre Innovation Island, Bizkaia Technology Park (Zamudio) or Port of Bilbao or serves clients nationally, Thunaivi integrates seamlessly with your local tech stack, supporting Stripe, SEPA Direct Debit, Bizum-Compatible Links & EUR Corporate Cards while remaining fully compliant with EU GDPR (RGPD) & Spanish LOPDGDD Data Protection Standards.

Key Sector Focus: Advanced Industrial Manufacturing, Renewable Energy, Maritime Logistics, FinTech & Hospitality

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Interactive ROI Estimator

Calculate Your Support Savings in Bilbao

See how much your Bilbao business saves by automating routine FAQs on WhatsApp & Web Chat with Thunaivi.

Estimated Monthly Conversation Volume:

4,000

Inquiries Auto-Resolved (80%)

260 hrs

Agent Hours Saved / Mo

Estimated Monthly Cost Savings

€1,250

Get Your Custom Setup Plan

Receive a localized implementation guide and live WhatsApp API sandbox access.

Retail & E-Commerce

Automate order lookup, exchange policies, and shipping status queries. Reduce abandoned carts with instant WhatsApp follow-up triggers.

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SaaS & Tech Companies

Deflect repetitive onboarding questions, parse bug reports, and route high-value enterprise accounts to senior account managers instantly.

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Regulated & Professional Services

Audit-trailed conversations, role-based agent permissions, and zero data leakage. Compliant with EU GDPR (RGPD) & Spanish LOPDGDD Data Protection Standards standards.

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Frequently Asked Questions in Bilbao

Does Thunaivi support Spanish, Basque (Euskara), and English AI responses for Bilbao enterprises?

Yes. Thunaivi detects and responds in Spanish, Basque, English, and French across Official WhatsApp Cloud API and Website Live Chat.

Transform Customer Experience in Bilbao Today

Join modern businesses delivering sub-2s responses across WhatsApp, Live Chat, and Social DMs with Thunaivi.

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