📍 Local Hub: Geelong, Australia

Enterprise AI Customer Support Software in Geelong

Automate 80% of customer, trade, and patient inquiries across Website Chat, Official WhatsApp API, and Instagram for Geelong & Surf Coast businesses ($29/mo for 10 seats).

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< 2.0s

Average AI First-Response Time

80%+

Routine Inquiries Auto-Resolved

100%

Compliant with Australian Privacy Act 1988 (APPs) & Victoria Health Records Act Alignment

USD Ready

Stripe, BECS Direct Debit, Apple Pay, Google Pay & Australian Cards

Official WhatsApp Business API

Deploy a verified green-tick WhatsApp Business account for your Geelong brand. Automate catalog discovery, order updates, and customer support with ease.

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Shared Omnichannel Team Inbox

Consolidate WhatsApp, Instagram DMs, Website Live Chat, and Telegram into a single shared inbox. Prevent duplicate agent replies with live collision detection.

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Intelligent RAG AI Deflection

Train your AI agent directly on your website URLs, PDF manuals, and FAQs. Provide grounded, hallucination-free answers to customers in Geelong 24/7/365.

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Tailored for Businesses Across Geelong

Whether your team operates out of Geelong CBD, Waurn Ponds Carbon Nexus & Tech Precinct, Corio Port & Industrial Estate or Torquay/Surf Coast Corridor or serves clients nationally, Thunaivi integrates seamlessly with your local tech stack, supporting Stripe, BECS Direct Debit, Apple Pay, Google Pay & Australian Cards while remaining fully compliant with Australian Privacy Act 1988 (APPs) & Victoria Health Records Act Alignment.

Key Sector Focus: Advanced Manufacturing & Composites, Port of Geelong Bulk/Agri Logistics, Surf Coast D2C Brands, Allied Health Clinics & Real Estate

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Interactive ROI Estimator

Calculate Your Support Savings in Geelong

See how much your Geelong business saves by automating routine FAQs on WhatsApp & Web Chat with Thunaivi.

Estimated Monthly Conversation Volume:

4,000

Inquiries Auto-Resolved (80%)

260 hrs

Agent Hours Saved / Mo

Estimated Monthly Cost Savings

A$1,250

Get Your Custom Setup Plan

Receive a localized implementation guide and live WhatsApp API sandbox access.

Retail & E-Commerce

Automate order lookup, exchange policies, and shipping status queries. Reduce abandoned carts with instant WhatsApp follow-up triggers.

E-Commerce Solutions →

SaaS & Tech Companies

Deflect repetitive onboarding questions, parse bug reports, and route high-value enterprise accounts to senior account managers instantly.

SaaS Workflows →

Regulated & Professional Services

Audit-trailed conversations, role-based agent permissions, and zero data leakage. Compliant with Australian Privacy Act 1988 (APPs) & Victoria Health Records Act Alignment standards.

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Frequently Asked Questions in Geelong

How do Geelong manufacturers, Surf Coast e-commerce brands, and medical clinics use Thunaivi?

Geelong businesses connect Shopify/WooCommerce, Cliniko, or PDF catalogs to Thunaivi’s RAG AI to answer 80% of inquiries 24/7.

Transform Customer Experience in Geelong Today

Join modern businesses delivering sub-2s responses across WhatsApp, Live Chat, and Social DMs with Thunaivi.

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