📍 Local Hub: Taipei, Taiwan

Enterprise AI Customer Support Software in Taipei

Deliver 24/7 Traditional Chinese, English, and Japanese RAG AI technical & sales support across Web Chat, WhatsApp, and Instagram for Taipei enterprises ($29/mo).

< 2.0s

Average AI First-Response Time

80%+

Routine Inquiries Auto-Resolved

100%

Compliant with Taiwan Personal Data Protection Act (PDPA)

USD Ready

Stripe, Apple Pay, Google Pay & International Corporate Cards

Official WhatsApp Business API

Deploy a verified green-tick WhatsApp Business account for your Taipei brand. Automate catalog discovery, order updates, and customer support with ease.

Explore WhatsApp Support →

Shared Omnichannel Team Inbox

Consolidate WhatsApp, Instagram DMs, Website Live Chat, and Telegram into a single shared inbox. Prevent duplicate agent replies with live collision detection.

View Shared Inbox →

Intelligent RAG AI Deflection

Train your AI agent directly on your website URLs, PDF manuals, and FAQs. Provide grounded, hallucination-free answers to customers in Taipei 24/7/365.

Discover AI Capabilities →

Tailored for Businesses Across Taipei

Whether your team operates out of Xinyi Financial District, Neihu Technology Park, Nangang Software Park or Hsinchu Corridor or serves clients nationally, Thunaivi integrates seamlessly with your local tech stack, supporting Stripe, Apple Pay, Google Pay & International Corporate Cards while remaining fully compliant with Taiwan Personal Data Protection Act (PDPA).

Key Sector Focus: Hardware & Electronics Exporters, Semiconductor B2B, Cross-Border D2C & SaaS
Consult a Local Specialist
Interactive ROI Estimator

Calculate Your Support Savings in Taipei

See how much your Taipei business saves by automating routine FAQs on WhatsApp & Web Chat with Thunaivi.

4,000

Inquiries Auto-Resolved (80%)

260 hrs

Agent Hours Saved / Mo

Estimated Monthly Cost Savings

NT$1,250

Get Your Custom Setup Plan

Receive a localized implementation guide and live WhatsApp API sandbox access.

Retail & E-Commerce

Automate order lookup, exchange policies, and shipping status queries. Reduce abandoned carts with instant WhatsApp follow-up triggers.

E-Commerce Solutions →

SaaS & Tech Companies

Deflect repetitive onboarding questions, parse bug reports, and route high-value enterprise accounts to senior account managers instantly.

SaaS Workflows →

Regulated & Professional Services

Audit-trailed conversations, role-based agent permissions, and zero data leakage. Compliant with Taiwan Personal Data Protection Act (PDPA) standards.

Review Security Standards →

Explore Thunaivi in Other Global & Regional Hubs

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Frequently Asked Questions in Taipei

Can Taipei hardware manufacturers and exporters train Thunaivi on technical datasheets?

Yes. Upload your PDF spec sheets and user manuals so Thunaivi answers global buyer and distributor questions 24/7 in Traditional Chinese, English, Japanese, and German.

Transform Customer Experience in Taipei Today

Join modern businesses delivering sub-2s responses across WhatsApp, Live Chat, and Social DMs with Thunaivi.