Thunaivi AI Customer Support & Omnichannel Platform
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📍 Local Hub: Wellington, New Zealand

Enterprise AI Customer Support Software in Wellington

Zero-hallucination RAG AI Chatbot and 10-agent omnichannel shared inbox for Wellington SaaS companies, agencies, and public-facing institutions ($29 USD/mo).

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< 2.0s

Average AI First-Response Time

80%+

Routine Inquiries Auto-Resolved

100%

Compliant with New Zealand Privacy Act 2020 & GovTech Security Guardrails

USD Ready

Stripe, Apple Pay, Google Pay & New Zealand Cards

Official WhatsApp Business API

Deploy a verified green-tick WhatsApp Business account for your Wellington brand. Automate catalog discovery, order updates, and customer support with ease.

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Shared Omnichannel Team Inbox

Consolidate WhatsApp, Instagram DMs, Website Live Chat, and Telegram into a single shared inbox. Prevent duplicate agent replies with live collision detection.

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Intelligent RAG AI Deflection

Train your AI agent directly on your website URLs, PDF manuals, and FAQs. Provide grounded, hallucination-free answers to customers in Wellington 24/7/365.

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Tailored for Businesses Across Wellington

Whether your team operates out of Lambton Quay, Te Aro, Willis Street or Petone or serves clients nationally, Thunaivi integrates seamlessly with your local tech stack, supporting Stripe, Apple Pay, Google Pay & New Zealand Cards while remaining fully compliant with New Zealand Privacy Act 2020 & GovTech Security Guardrails.

Key Sector Focus: GovTech, FinTech, SaaS, Creative Tech & Public Sector
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Interactive ROI Estimator

Calculate Your Support Savings in Wellington

See how much your Wellington business saves by automating routine FAQs on WhatsApp & Web Chat with Thunaivi.

4,000

Inquiries Auto-Resolved (80%)

260 hrs

Agent Hours Saved / Mo

Estimated Monthly Cost Savings

NZ$1,250

Get Your Custom Setup Plan

Receive a localized implementation guide and live WhatsApp API sandbox access.

Retail & E-Commerce

Automate order lookup, exchange policies, and shipping status queries. Reduce abandoned carts with instant WhatsApp follow-up triggers.

E-Commerce Solutions →

SaaS & Tech Companies

Deflect repetitive onboarding questions, parse bug reports, and route high-value enterprise accounts to senior account managers instantly.

SaaS Workflows →

Regulated & Professional Services

Audit-trailed conversations, role-based agent permissions, and zero data leakage. Compliant with New Zealand Privacy Act 2020 & GovTech Security Guardrails standards.

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Frequently Asked Questions in Wellington

Why do Wellington SaaS and GovTech teams choose Thunaivi?

Thunaivi enforces strict citation-grounded RAG with zero hallucinations and includes 10 agent seats at a transparent flat rate.

Transform Customer Experience in Wellington Today

Join modern businesses delivering sub-2s responses across WhatsApp, Live Chat, and Social DMs with Thunaivi.

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