📍 Local Hub: Surat, India

Enterprise AI Customer Support Software in Surat

Handle thousands of buyer inquiries on WhatsApp effortlessly for Surat traders and manufacturers.

< 2.0s

Average AI First-Response Time

80%+

Routine Inquiries Auto-Resolved

100%

Compliant with India Digital Personal Data Protection (DPDP) Act

INR Ready

Razorpay, UPI & NetBanking

Official WhatsApp Business API

Deploy a verified green-tick WhatsApp Business account for your Surat brand. Automate catalog discovery, order updates, and customer support with ease.

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Shared Omnichannel Team Inbox

Consolidate WhatsApp, Instagram DMs, Website Live Chat, and Telegram into a single shared inbox. Prevent duplicate agent replies with live collision detection.

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Intelligent RAG AI Deflection

Train your AI agent directly on your website URLs, PDF manuals, and FAQs. Provide grounded, hallucination-free answers to customers in Surat 24/7/365.

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Tailored for Businesses Across Surat

Whether your team operates out of Ring Road, Adajan, Varachha or Surat Diamond Bourse or serves clients nationally, Thunaivi integrates seamlessly with your local tech stack, supporting Razorpay, UPI & NetBanking while remaining fully compliant with India Digital Personal Data Protection (DPDP) Act.

Key Sector Focus: Diamond Trade, Textiles & Global Exporters
Consult a Local Specialist

Retail & E-Commerce

Automate order lookup, exchange policies, and shipping status queries. Reduce abandoned carts with instant WhatsApp follow-up triggers.

E-Commerce Solutions →

SaaS & Tech Companies

Deflect repetitive onboarding questions, parse bug reports, and route high-value enterprise accounts to senior account managers instantly.

SaaS Workflows →

Regulated & Professional Services

Audit-trailed conversations, role-based agent permissions, and zero data leakage. Compliant with India Digital Personal Data Protection (DPDP) Act standards.

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Frequently Asked Questions in Surat

Can Surat diamond and textile merchants manage buyer inquiries securely?

Yes. Manage product catalogs and high-volume WhatsApp conversations with strict role-based access and collision detection.

Transform Customer Experience in Surat Today

Join modern businesses delivering sub-2s responses across WhatsApp, Live Chat, and Social DMs with Thunaivi.