📍 Local Hub: Ottawa, Canada

Enterprise AI Customer Support Software in Ottawa

Bilingual English and French RAG AI Chatbot and 10-agent WhatsApp, Instagram & Website Live Chat shared inbox built for Ottawa and Kanata North companies.

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< 2.0s

Average AI First-Response Time

80%+

Routine Inquiries Auto-Resolved

100%

Compliant with Canada PIPEDA, CASL & Official Languages Bilingual Readiness

CAD Ready

Stripe, Interac, Apple Pay & CAD Corporate Billing

Official WhatsApp Business API

Deploy a verified green-tick WhatsApp Business account for your Ottawa brand. Automate catalog discovery, order updates, and customer support with ease.

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Shared Omnichannel Team Inbox

Consolidate WhatsApp, Instagram DMs, Website Live Chat, and Telegram into a single shared inbox. Prevent duplicate agent replies with live collision detection.

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Intelligent RAG AI Deflection

Train your AI agent directly on your website URLs, PDF manuals, and FAQs. Provide grounded, hallucination-free answers to customers in Ottawa 24/7/365.

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Tailored for Businesses Across Ottawa

Whether your team operates out of Kanata North Tech Park, Downtown Ottawa, ByWard Market or Gatineau or serves clients nationally, Thunaivi integrates seamlessly with your local tech stack, supporting Stripe, Interac, Apple Pay & CAD Corporate Billing while remaining fully compliant with Canada PIPEDA, CASL & Official Languages Bilingual Readiness.

Key Sector Focus: B2B SaaS, E-Commerce (Shopify Ecosystem), GovTech & Associations

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Interactive ROI Estimator

Calculate Your Support Savings in Ottawa

See how much your Ottawa business saves by automating routine FAQs on WhatsApp & Web Chat with Thunaivi.

Estimated Monthly Conversation Volume:

4,000

Inquiries Auto-Resolved (80%)

260 hrs

Agent Hours Saved / Mo

Estimated Monthly Cost Savings

C$1,250

Get Your Custom Setup Plan

Receive a localized implementation guide and live WhatsApp API sandbox access.

Retail & E-Commerce

Automate order lookup, exchange policies, and shipping status queries. Reduce abandoned carts with instant WhatsApp follow-up triggers.

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SaaS & Tech Companies

Deflect repetitive onboarding questions, parse bug reports, and route high-value enterprise accounts to senior account managers instantly.

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Regulated & Professional Services

Audit-trailed conversations, role-based agent permissions, and zero data leakage. Compliant with Canada PIPEDA, CASL & Official Languages Bilingual Readiness standards.

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Frequently Asked Questions in Ottawa

Does Thunaivi deliver seamless bilingual English and French support for Ottawa organizations?

Yes. Thunaivi automatically detects English or French per message and replies accurately from your approved documentation under PIPEDA compliance.

Transform Customer Experience in Ottawa Today

Join modern businesses delivering sub-2s responses across WhatsApp, Live Chat, and Social DMs with Thunaivi.

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