📍 Local Hub: Cardiff, United Kingdom

Enterprise AI Customer Support Software in Cardiff

UK GDPR-compliant bilingual English and Welsh RAG AI Chatbot and 10-agent Official WhatsApp & Website Live Chat shared inbox for Cardiff businesses (£23/mo).

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< 2.0s

Average AI First-Response Time

80%+

Routine Inquiries Auto-Resolved

100%

Compliant with UK GDPR & Data Protection Act 2018

GBP Ready

Stripe, UK Faster Payments, Apple Pay & GBP Billing

Official WhatsApp Business API

Deploy a verified green-tick WhatsApp Business account for your Cardiff brand. Automate catalog discovery, order updates, and customer support with ease.

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Shared Omnichannel Team Inbox

Consolidate WhatsApp, Instagram DMs, Website Live Chat, and Telegram into a single shared inbox. Prevent duplicate agent replies with live collision detection.

View Shared Inbox →

Intelligent RAG AI Deflection

Train your AI agent directly on your website URLs, PDF manuals, and FAQs. Provide grounded, hallucination-free answers to customers in Cardiff 24/7/365.

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Interactive ROI Estimator

Calculate Your Support Savings in Cardiff

See how much your Cardiff business saves by automating routine FAQs on WhatsApp & Web Chat with Thunaivi.

Estimated Monthly Conversation Volume:

4,000

Inquiries Auto-Resolved (80%)

260 hrs

Agent Hours Saved / Mo

Estimated Monthly Cost Savings

£1,250

Get Your Custom Setup Plan

Receive a localized implementation guide and live WhatsApp API sandbox access.

Retail & E-Commerce

Automate order lookup, exchange policies, and shipping status queries. Reduce abandoned carts with instant WhatsApp follow-up triggers.

E-Commerce Solutions →

SaaS & Tech Companies

Deflect repetitive onboarding questions, parse bug reports, and route high-value enterprise accounts to senior account managers instantly.

SaaS Workflows →

Regulated & Professional Services

Audit-trailed conversations, role-based agent permissions, and zero data leakage. Compliant with UK GDPR & Data Protection Act 2018 standards.

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Frequently Asked Questions in Cardiff

Does Thunaivi support both English and Welsh (Cymraeg) customer inquiries?

Yes. Thunaivi automatically detects English or Welsh and answers accurately from your official knowledge base under UK GDPR compliance.

Transform Customer Experience in Cardiff Today

Join modern businesses delivering sub-2s responses across WhatsApp, Live Chat, and Social DMs with Thunaivi.

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