Thunaivi AI Customer Support & Omnichannel Platform
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📍 Local Hub: Lima, Peru

Enterprise AI Customer Support Software in Lima

Unify 10+ sales and support agents on one Official WhatsApp Business API number with 24/7 Spanish RAG AI auto-replies for Lima businesses ($29/mo).

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< 2.0s

Average AI First-Response Time

80%+

Routine Inquiries Auto-Resolved

100%

Compliant with Peru Personal Data Protection Law (Ley N° 29733)

USD Ready

Stripe, Yape, Plin, PagoEfectivo & International Cards

Official WhatsApp Business API

Deploy a verified green-tick WhatsApp Business account for your Lima brand. Automate catalog discovery, order updates, and customer support with ease.

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Shared Omnichannel Team Inbox

Consolidate WhatsApp, Instagram DMs, Website Live Chat, and Telegram into a single shared inbox. Prevent duplicate agent replies with live collision detection.

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Intelligent RAG AI Deflection

Train your AI agent directly on your website URLs, PDF manuals, and FAQs. Provide grounded, hallucination-free answers to customers in Lima 24/7/365.

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Tailored for Businesses Across Lima

Whether your team operates out of San Isidro Financial District, Miraflores, Surco or Magdalena or serves clients nationally, Thunaivi integrates seamlessly with your local tech stack, supporting Stripe, Yape, Plin, PagoEfectivo & International Cards while remaining fully compliant with Peru Personal Data Protection Law (Ley N° 29733).

Key Sector Focus: E-Commerce, Education, Real Estate, Clinics & Hospitality
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Interactive ROI Estimator

Calculate Your Support Savings in Lima

See how much your Lima business saves by automating routine FAQs on WhatsApp & Web Chat with Thunaivi.

4,000

Inquiries Auto-Resolved (80%)

260 hrs

Agent Hours Saved / Mo

Estimated Monthly Cost Savings

$1,250

Get Your Custom Setup Plan

Receive a localized implementation guide and live WhatsApp API sandbox access.

Retail & E-Commerce

Automate order lookup, exchange policies, and shipping status queries. Reduce abandoned carts with instant WhatsApp follow-up triggers.

E-Commerce Solutions →

SaaS & Tech Companies

Deflect repetitive onboarding questions, parse bug reports, and route high-value enterprise accounts to senior account managers instantly.

SaaS Workflows →

Regulated & Professional Services

Audit-trailed conversations, role-based agent permissions, and zero data leakage. Compliant with Peru Personal Data Protection Law (Ley N° 29733) standards.

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Frequently Asked Questions in Lima

Can Lima universities, clinics, and online stores use one WhatsApp number for 10+ agents?

Yes. Thunaivi connects your number via Official Meta Cloud API so 10+ agents collaborate simultaneously with 0% Meta markup.

Transform Customer Experience in Lima Today

Join modern businesses delivering sub-2s responses across WhatsApp, Live Chat, and Social DMs with Thunaivi.

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