Enterprise AI Customer Support Software in Kochi
Provide seamless multilingual customer support across WhatsApp and Web for Kerala businesses.
Official WhatsApp Business API
Deploy a verified green-tick WhatsApp Business account for your Kochi brand. Automate catalog discovery, order updates, and customer support with ease.
Explore WhatsApp Support →Shared Omnichannel Team Inbox
Consolidate WhatsApp, Instagram DMs, Website Live Chat, and Telegram into a single shared inbox. Prevent duplicate agent replies with live collision detection.
View Shared Inbox →Intelligent RAG AI Deflection
Train your AI agent directly on your website URLs, PDF manuals, and FAQs. Provide grounded, hallucination-free answers to customers in Kochi 24/7/365.
Discover AI Capabilities →Retail & E-Commerce
Automate order lookup, exchange policies, and shipping status queries. Reduce abandoned carts with instant WhatsApp follow-up triggers.
E-Commerce Solutions →SaaS & Tech Companies
Deflect repetitive onboarding questions, parse bug reports, and route high-value enterprise accounts to senior account managers instantly.
SaaS Workflows →Regulated & Professional Services
Audit-trailed conversations, role-based agent permissions, and zero data leakage. Compliant with India Digital Personal Data Protection (DPDP) Act standards.
Review Security Standards →Explore Thunaivi in Other Global & Regional Hubs
Frequently Asked Questions in Kochi
Does Thunaivi support Malayalam and English queries in Kochi?
Yes. AI models understand Malayalam and English to provide accurate, culturally context-aware replies.
Transform Customer Experience in Kochi Today
Join modern businesses delivering sub-2s responses across WhatsApp, Live Chat, and Social DMs with Thunaivi.