Enterprise AI Customer Support Software in Kolkata
Modernize customer care for Kolkata businesses with AI-powered WhatsApp and Web ticketing.
Official WhatsApp Business API
Deploy a verified green-tick WhatsApp Business account for your Kolkata brand. Automate catalog discovery, order updates, and customer support with ease.
Explore WhatsApp Support →Shared Omnichannel Team Inbox
Consolidate WhatsApp, Instagram DMs, Website Live Chat, and Telegram into a single shared inbox. Prevent duplicate agent replies with live collision detection.
View Shared Inbox →Intelligent RAG AI Deflection
Train your AI agent directly on your website URLs, PDF manuals, and FAQs. Provide grounded, hallucination-free answers to customers in Kolkata 24/7/365.
Discover AI Capabilities →Retail & E-Commerce
Automate order lookup, exchange policies, and shipping status queries. Reduce abandoned carts with instant WhatsApp follow-up triggers.
E-Commerce Solutions →SaaS & Tech Companies
Deflect repetitive onboarding questions, parse bug reports, and route high-value enterprise accounts to senior account managers instantly.
SaaS Workflows →Regulated & Professional Services
Audit-trailed conversations, role-based agent permissions, and zero data leakage. Compliant with India Digital Personal Data Protection (DPDP) Act standards.
Review Security Standards →Explore Thunaivi in Other Global & Regional Hubs
Frequently Asked Questions in Kolkata
Can Kolkata retail distributors centralize WhatsApp orders?
Yes. Receive and track orders from retail partners in one shared dashboard with order tagging and fulfillment tracking.
Transform Customer Experience in Kolkata Today
Join modern businesses delivering sub-2s responses across WhatsApp, Live Chat, and Social DMs with Thunaivi.