📍 Local Hub: Rourkela, India

Enterprise AI Customer Support Software in Rourkela

Empower Rourkela & Kalunga steel fabricators, refractory suppliers, MRO contractors, and hospitals with 24/7 Odia, Hindi & English RAG AI + 10-seat inbox.

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< 2.0s

Average AI First-Response Time

80%+

Routine Inquiries Auto-Resolved

100%

Compliant with India Digital Personal Data Protection (DPDP) Act 2023

INR Ready

Razorpay, UPI payment links, NetBanking & Corporate Cards

Official WhatsApp Business API

Deploy a verified green-tick WhatsApp Business account for your Rourkela brand. Automate catalog discovery, order updates, and customer support with ease.

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Shared Omnichannel Team Inbox

Consolidate WhatsApp, Instagram DMs, Website Live Chat, and Telegram into a single shared inbox. Prevent duplicate agent replies with live collision detection.

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Intelligent RAG AI Deflection

Train your AI agent directly on your website URLs, PDF manuals, and FAQs. Provide grounded, hallucination-free answers to customers in Rourkela 24/7/365.

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Tailored for Businesses Across Rourkela

Whether your team operates out of SAIL Rourkela Steel Plant (RSP) Heavy Engineering Ecosystem, Kalunga & Rajgangpur Refractory/Cement Industrial Belt, Civil Township Commercial Core or NIT Rourkela Tech Corridor or serves clients nationally, Thunaivi integrates seamlessly with your local tech stack, supporting Razorpay, UPI payment links, NetBanking & Corporate Cards while remaining fully compliant with India Digital Personal Data Protection (DPDP) Act 2023.

Key Sector Focus: Steel Plant MRO, Sponge Iron & Refractory Manufacturing, Heavy Fabrication, Valves & Slitter Tooling, Cement/Mining Equipment & Super-Specialty Hospitals

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Interactive ROI Estimator

Calculate Your Support Savings in Rourkela

See how much your Rourkela business saves by automating routine FAQs on WhatsApp & Web Chat with Thunaivi.

Estimated Monthly Conversation Volume:

4,000

Inquiries Auto-Resolved (80%)

260 hrs

Agent Hours Saved / Mo

Estimated Monthly Cost Savings

₹1,250

Get Your Custom Setup Plan

Receive a localized implementation guide and live WhatsApp API sandbox access.

Retail & E-Commerce

Automate order lookup, exchange policies, and shipping status queries. Reduce abandoned carts with instant WhatsApp follow-up triggers.

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SaaS & Tech Companies

Deflect repetitive onboarding questions, parse bug reports, and route high-value enterprise accounts to senior account managers instantly.

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Regulated & Professional Services

Audit-trailed conversations, role-based agent permissions, and zero data leakage. Compliant with India Digital Personal Data Protection (DPDP) Act 2023 standards.

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Frequently Asked Questions in Rourkela

Can Rourkela industrial vendors, Kalunga fabricators, and hospitals automate B2B RFQs and patient support on WhatsApp?

Yes. Thunaivi captures industrial RFQ drawings and patient appointments 24/7 on Official WhatsApp and Website Live Chat for $29/month.

Transform Customer Experience in Rourkela Today

Join modern businesses delivering sub-2s responses across WhatsApp, Live Chat, and Social DMs with Thunaivi.

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