Thunaivi AI Customer Support & Omnichannel Platform
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📍 Local Hub: Bogota, Colombia

Enterprise AI Customer Support Software in Bogota

Deploy a Spanish and English RAG AI Chatbot and 10-agent Official WhatsApp API (0% markup) & Instagram shared inbox for Bogotá enterprises ($29/mo).

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< 2.0s

Average AI First-Response Time

80%+

Routine Inquiries Auto-Resolved

100%

Compliant with Colombia Statutory Law 1581 (Habeas Data)

USD Ready

Stripe, PSE, Nequi & International USD/COP Cards

Official WhatsApp Business API

Deploy a verified green-tick WhatsApp Business account for your Bogota brand. Automate catalog discovery, order updates, and customer support with ease.

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Shared Omnichannel Team Inbox

Consolidate WhatsApp, Instagram DMs, Website Live Chat, and Telegram into a single shared inbox. Prevent duplicate agent replies with live collision detection.

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Intelligent RAG AI Deflection

Train your AI agent directly on your website URLs, PDF manuals, and FAQs. Provide grounded, hallucination-free answers to customers in Bogota 24/7/365.

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Tailored for Businesses Across Bogota

Whether your team operates out of Chicó, Parque de la 93, Zona T, Chapinero or Santa Bárbara or serves clients nationally, Thunaivi integrates seamlessly with your local tech stack, supporting Stripe, PSE, Nequi & International USD/COP Cards while remaining fully compliant with Colombia Statutory Law 1581 (Habeas Data).

Key Sector Focus: Fintech, Nearshore BPO, E-Commerce, Real Estate & Healthcare
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Interactive ROI Estimator

Calculate Your Support Savings in Bogota

See how much your Bogota business saves by automating routine FAQs on WhatsApp & Web Chat with Thunaivi.

4,000

Inquiries Auto-Resolved (80%)

260 hrs

Agent Hours Saved / Mo

Estimated Monthly Cost Savings

$1,250

Get Your Custom Setup Plan

Receive a localized implementation guide and live WhatsApp API sandbox access.

Retail & E-Commerce

Automate order lookup, exchange policies, and shipping status queries. Reduce abandoned carts with instant WhatsApp follow-up triggers.

E-Commerce Solutions →

SaaS & Tech Companies

Deflect repetitive onboarding questions, parse bug reports, and route high-value enterprise accounts to senior account managers instantly.

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Regulated & Professional Services

Audit-trailed conversations, role-based agent permissions, and zero data leakage. Compliant with Colombia Statutory Law 1581 (Habeas Data) standards.

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Frequently Asked Questions in Bogota

Why are Bogotá companies switching from Kommo and Treble/Sirena to Thunaivi?

Thunaivi includes 10 agent seats, 0% Meta WhatsApp API markup, and 80% autonomous Spanish/English RAG AI for a flat $29/month.

Transform Customer Experience in Bogota Today

Join modern businesses delivering sub-2s responses across WhatsApp, Live Chat, and Social DMs with Thunaivi.

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