📍 Local Hub: Gold Coast, Australia

Enterprise AI Customer Support Software in Gold Coast

Built for Gold Coast D2C e-commerce brands, med spas, real estate agencies, and resorts: 24/7 RAG AI + 10-agent Instagram, WhatsApp & Web shared inbox ($29 USD/mo).

< 2.0s

Average AI First-Response Time

80%+

Routine Inquiries Auto-Resolved

100%

Compliant with Australian Privacy Principles (APP) & Privacy Act 1988

AUD Ready

Stripe, BECS Direct Debit, Apple Pay & AUD Cards

Official WhatsApp Business API

Deploy a verified green-tick WhatsApp Business account for your Gold Coast brand. Automate catalog discovery, order updates, and customer support with ease.

Explore WhatsApp Support →

Shared Omnichannel Team Inbox

Consolidate WhatsApp, Instagram DMs, Website Live Chat, and Telegram into a single shared inbox. Prevent duplicate agent replies with live collision detection.

View Shared Inbox →

Intelligent RAG AI Deflection

Train your AI agent directly on your website URLs, PDF manuals, and FAQs. Provide grounded, hallucination-free answers to customers in Gold Coast 24/7/365.

Discover AI Capabilities →

Tailored for Businesses Across Gold Coast

Whether your team operates out of Southport CBD, Gold Coast Health & Knowledge Precinct, Surfers Paradise or Robina or serves clients nationally, Thunaivi integrates seamlessly with your local tech stack, supporting Stripe, BECS Direct Debit, Apple Pay & AUD Cards while remaining fully compliant with Australian Privacy Principles (APP) & Privacy Act 1988.

Key Sector Focus: D2C E-Commerce & Activewear, Hospitality & Vacation Rentals, Cosmetic/Dental Clinics & Real Estate
Consult a Local Specialist
Interactive ROI Estimator

Calculate Your Support Savings in Gold Coast

See how much your Gold Coast business saves by automating routine FAQs on WhatsApp & Web Chat with Thunaivi.

4,000

Inquiries Auto-Resolved (80%)

260 hrs

Agent Hours Saved / Mo

Estimated Monthly Cost Savings

A$1,250

Get Your Custom Setup Plan

Receive a localized implementation guide and live WhatsApp API sandbox access.

Retail & E-Commerce

Automate order lookup, exchange policies, and shipping status queries. Reduce abandoned carts with instant WhatsApp follow-up triggers.

E-Commerce Solutions →

SaaS & Tech Companies

Deflect repetitive onboarding questions, parse bug reports, and route high-value enterprise accounts to senior account managers instantly.

SaaS Workflows →

Regulated & Professional Services

Audit-trailed conversations, role-based agent permissions, and zero data leakage. Compliant with Australian Privacy Principles (APP) & Privacy Act 1988 standards.

Review Security Standards →

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Frequently Asked Questions in Gold Coast

How do Gold Coast Shopify brands and cosmetic clinics use Thunaivi?

Gold Coast brands automate 80% of Instagram DM and Website Live Chat sizing, order tracking, and consultation bookings 24/7 for $29 USD/month.

Transform Customer Experience in Gold Coast Today

Join modern businesses delivering sub-2s responses across WhatsApp, Live Chat, and Social DMs with Thunaivi.