Thunaivi starts with a 7-day free trial. Paid plans begin at INR 1,999 per month for small teams and scale by agent seats and AI reply volume.
THUNAIVI PRICING
Affordable AI Customer Support Plans & Reseller Pricing
Start with a fixed 7-day free trial, then choose monthly or yearly billing. Run customer support across WhatsApp, Instagram, Facebook, Telegram, and website chat in one inbox.
Website Chat: Live WhatsApp: Live Facebook: Live Telegram: Live Instagram: Live
Indian support teams that need one inbox for WhatsApp, website chat, Facebook, Instagram, and Telegram with AI replies plus human handoff.
Teams that only need a basic contact form, or teams that do not want omnichannel customer conversation history in one workspace.
Compare: Features · Channels · ROI Calculator · Onboarding
Choose the right plan for your support stage
Trial is fixed at 7 days. Paid plans are available in monthly and yearly billing cycles.
Trial
₹0 /7 days
- 1 workspace
- 1 agent seat during trial
- All channels included during trial
- Basic AI auto-replies
- Shared inbox and team access
- No credit card required
Free trial is only 7 days. No yearly trial.
Start TrialWebsite Lite
₹999 /month
₹9,590 /year (save 20%)
- 1 agent seat
- 750 AI replies/month
- Website chat widget only
- Social channels excluded
- Client dashboard included
- Knowledge base sync
- Standard support
Starter
₹1,999 /month
₹19,190 /year (save 20%)
- Up to 3 agents
- 1,500 AI replies/month
- All channels included (Website, WhatsApp, Facebook, Instagram, Telegram)
- Client dashboard included
- Knowledge base sync
- Unlimited storage (fair usage policy)
- Standard support
Most Popular
Growth
₹4,999 /month
₹47,990 /year (save 20%)
- Up to 10 agents
- 6,000 AI replies/month
- All channels included (Website, WhatsApp, Facebook, Instagram, Telegram)
- Client dashboard included
- Knowledge base sync
- Unlimited storage (fair usage policy)
- Priority support
Scale
₹9,999 /month
₹95,990 /year (save 20%)
- Up to 25 agents
- 15,000 AI replies/month
- All channels included (Website, WhatsApp, Facebook, Instagram, Telegram)
- Client dashboard included
- Knowledge base sync
- Unlimited storage (fair usage policy)
- Priority onboarding support
Feature summary
Plans include omnichannel operations with workspace-level channel configuration.
| Capability | Trial | Website Lite | Starter | Growth | Scale |
|---|---|---|---|---|---|
| Website Chat | Yes | Yes | Yes | Yes | Yes |
| Agent Seats | 1 | 1 | Up to 3 | Up to 10 | Up to 25 |
| AI Reply Volume | Trial Limit | 750/mo | 1,500/mo | 6,000/mo | 15,000/mo |
| Included | No | Included | Included | Included | |
| Included | No | Included | Included | Included | |
| Telegram | Included | No | Included | Included | Included |
| Included | No | Included | Included | Included | |
| Core platform features | Included | Included | Included | Included | Included |
| Support | Standard | Standard | Standard | Priority | Priority + Onboarding |
Frequently asked questions
Which channels are available now?
Website Chat, WhatsApp, Facebook, and Telegram are available. Instagram is available now.
What happens after the 7-day trial ends?
Your trial account moves to expired state. Trial duration is fixed at 7 days and does not extend to yearly trial.
Can I upgrade later?
Yes. You can move from Starter to Growth or Scale as usage increases.
Do unused monthly AI replies roll over?
No. Monthly AI reply quota resets each billing cycle.
Can I choose yearly billing?
Yes. Starter, Growth, and Scale support monthly and yearly billing. Yearly billing includes 20% discount.
How can I estimate the right plan?
Start with trial, review usage in your dashboard, and choose the tier based on expected monthly AI reply volume.
Are channels included in all plans?
Yes. Trial, Starter, Growth, and Scale include Website, WhatsApp, Facebook, Instagram, and Telegram access within the plan.
Where can I see channel setup steps?
Open the Channels page for setup guidance: Website Chat, WhatsApp, Facebook, Telegram, and Instagram setup info.
Ready to launch Thunaivi for your support team?
Start your 7-day free trial and evaluate real support workflows before choosing a paid plan.
High-intent support software guides
Compare channel and workflow guides before selecting your plan configuration.
| Guide | Best for |
|---|---|
| WhatsApp customer support software | Teams with high WhatsApp ticket volume |
| Facebook customer support software | Businesses handling page conversations at scale |
| Telegram customer support software | Bot-led conversation operations with human backup |
| Shared inbox customer support | Multi-agent collaboration and queue control |
| Support automation for small business | Lean teams needing faster response time |
| AI customer support software India | Indian businesses evaluating affordable AI support |
| Thunaivi vs Zendesk | Teams evaluating enterprise support alternatives |
| Thunaivi vs Freshdesk | Teams comparing automation and workflow controls |
| Thunaivi vs Intercom | Teams comparing AI support and handoff operations |
| Why Thunaivi | Teams evaluating platform fit and rollout model |
| Customer support ROI calculator | Ops leads estimating AI automation savings |
| AI support migration checklist | Teams planning safe migration to AI-assisted support |