📍 Local Hub: Preston, United Kingdom

Enterprise AI Customer Support Software in Preston

Built for Preston and Lancashire manufacturers, distributors, e-commerce brands, and clinics: 24/7 RAG AI + 10-seat Official WhatsApp & Web inbox ($29/mo).

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< 2.0s

Average AI First-Response Time

80%+

Routine Inquiries Auto-Resolved

100%

Compliant with UK GDPR, Data Protection Act 2018 & Cyber Essentials Alignment

USD Ready

Stripe, UK Faster Payments, BACS, Apple Pay & Google Pay

Official WhatsApp Business API

Deploy a verified green-tick WhatsApp Business account for your Preston brand. Automate catalog discovery, order updates, and customer support with ease.

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Shared Omnichannel Team Inbox

Consolidate WhatsApp, Instagram DMs, Website Live Chat, and Telegram into a single shared inbox. Prevent duplicate agent replies with live collision detection.

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Intelligent RAG AI Deflection

Train your AI agent directly on your website URLs, PDF manuals, and FAQs. Provide grounded, hallucination-free answers to customers in Preston 24/7/365.

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Tailored for Businesses Across Preston

Whether your team operates out of Samlesbury Enterprise Zone, Preston Docks, Fulwood Business Park, Walton Summit Industrial Estate or City Centre or serves clients nationally, Thunaivi integrates seamlessly with your local tech stack, supporting Stripe, UK Faster Payments, BACS, Apple Pay & Google Pay while remaining fully compliant with UK GDPR, Data Protection Act 2018 & Cyber Essentials Alignment.

Key Sector Focus: Aerospace & Precision CNC Engineering, M6/M61 Logistics & Wholesale Distribution, E-Commerce, Estate Agencies & Dental/Medical Clinics

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Interactive ROI Estimator

Calculate Your Support Savings in Preston

See how much your Preston business saves by automating routine FAQs on WhatsApp & Web Chat with Thunaivi.

Estimated Monthly Conversation Volume:

4,000

Inquiries Auto-Resolved (80%)

260 hrs

Agent Hours Saved / Mo

Estimated Monthly Cost Savings

£1,250

Get Your Custom Setup Plan

Receive a localized implementation guide and live WhatsApp API sandbox access.

Retail & E-Commerce

Automate order lookup, exchange policies, and shipping status queries. Reduce abandoned carts with instant WhatsApp follow-up triggers.

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SaaS & Tech Companies

Deflect repetitive onboarding questions, parse bug reports, and route high-value enterprise accounts to senior account managers instantly.

SaaS Workflows →

Regulated & Professional Services

Audit-trailed conversations, role-based agent permissions, and zero data leakage. Compliant with UK GDPR, Data Protection Act 2018 & Cyber Essentials Alignment standards.

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Frequently Asked Questions in Preston

How do Preston engineering suppliers, e-commerce stores, and estate agents use Thunaivi?

Lancashire businesses automate 80% of order tracking, property viewing bookings, and B2B part lookups across Web Chat, WhatsApp, and Instagram.

Transform Customer Experience in Preston Today

Join modern businesses delivering sub-2s responses across WhatsApp, Live Chat, and Social DMs with Thunaivi.

Start Your 7-Day Free Trial View Pricing Plans (£)