Thunaivi AI Customer Support & Omnichannel Platform
Try AI Demo Free Trial
📍 Local Hub: Tokyo, Japan

Enterprise AI Customer Support Software in Tokyo

Deliver polite, zero-hallucination Japanese and English AI customer support across Web Chat, WhatsApp, and social channels for Tokyo enterprises.

Start 7-Day Free Trial Book 15-Min Live Demo WhatsApp Founder

< 2.0s

Average AI First-Response Time

80%+

Routine Inquiries Auto-Resolved

100%

Compliant with Japan Act on the Protection of Personal Information (APPI)

JPY Ready

Stripe, Konbini, PayPay, Apple Pay & JPY corporate billing

Official WhatsApp Business API

Deploy a verified green-tick WhatsApp Business account for your Tokyo brand. Automate catalog discovery, order updates, and customer support with ease.

Explore WhatsApp Support →

Shared Omnichannel Team Inbox

Consolidate WhatsApp, Instagram DMs, Website Live Chat, and Telegram into a single shared inbox. Prevent duplicate agent replies with live collision detection.

View Shared Inbox →

Intelligent RAG AI Deflection

Train your AI agent directly on your website URLs, PDF manuals, and FAQs. Provide grounded, hallucination-free answers to customers in Tokyo 24/7/365.

Discover AI Capabilities →

Tailored for Businesses Across Tokyo

Whether your team operates out of Shibuya, Marunouchi, Roppongi, Shinjuku or Shinagawa or serves clients nationally, Thunaivi integrates seamlessly with your local tech stack, supporting Stripe, Konbini, PayPay, Apple Pay & JPY corporate billing while remaining fully compliant with Japan Act on the Protection of Personal Information (APPI).

Key Sector Focus: E-Commerce, SaaS, Robotics, Gaming, Hospitality & Cross-Border Trade
Consult a Local Specialist
Interactive ROI Estimator

Calculate Your Support Savings in Tokyo

See how much your Tokyo business saves by automating routine FAQs on WhatsApp & Web Chat with Thunaivi.

4,000

Inquiries Auto-Resolved (80%)

260 hrs

Agent Hours Saved / Mo

Estimated Monthly Cost Savings

¥1,250

Get Your Custom Setup Plan

Receive a localized implementation guide and live WhatsApp API sandbox access.

Retail & E-Commerce

Automate order lookup, exchange policies, and shipping status queries. Reduce abandoned carts with instant WhatsApp follow-up triggers.

E-Commerce Solutions →

SaaS & Tech Companies

Deflect repetitive onboarding questions, parse bug reports, and route high-value enterprise accounts to senior account managers instantly.

SaaS Workflows →

Regulated & Professional Services

Audit-trailed conversations, role-based agent permissions, and zero data leakage. Compliant with Japan Act on the Protection of Personal Information (APPI) standards.

Review Security Standards →

Explore Thunaivi in Other Global & Regional Hubs

Melbourne (AU) Sydney (AU) London (GB) Manchester (GB) Singapore (SG) Dubai (AE) Bangalore (IN) Mumbai (IN) Delhi NCR (IN) Hyderabad (IN) Chennai (IN) Pune (IN) Kolkata (IN) Ahmedabad (IN) Surat (IN) Jaipur (IN) Lucknow (IN) Kochi (IN) Coimbatore (IN) Madurai (IN) Trichy (IN) New York (US) San Francisco (US) Austin (US) Chicago (US) Miami (US) Toronto (CA) Vancouver (CA) Berlin (DE) Amsterdam (NL) Dublin (IE) Riyadh (SA) Brisbane (AU) Tiruchirappalli (IN) Los Angeles (US) Seattle (US) Boston (US) Dallas (US) Atlanta (US) Paris (FR) Frankfurt (DE) Munich (DE) Zurich (CH) Madrid (ES) Stockholm (SE) Abu Dhabi (AE) Doha (QA) Johannesburg (ZA) Tokyo (JP) Hong Kong (HK)

Frequently Asked Questions in Tokyo

Does Thunaivi support natural business Japanese (Keigo) and English customer inquiries?

Yes. Thunaivi’s RAG AI agent replies in accurate, polite Japanese (Keigo) and English grounded strictly in your official help center documentation under APPI compliance.

Transform Customer Experience in Tokyo Today

Join modern businesses delivering sub-2s responses across WhatsApp, Live Chat, and Social DMs with Thunaivi.

Start Your 7-Day Free Trial View Pricing Plans (¥)