Enterprise AI Customer Support Software in Pune
Deploy reliable omnichannel support for Pune tech parks and growing product organizations.
Official WhatsApp Business API
Deploy a verified green-tick WhatsApp Business account for your Pune brand. Automate catalog discovery, order updates, and customer support with ease.
Explore WhatsApp Support →Shared Omnichannel Team Inbox
Consolidate WhatsApp, Instagram DMs, Website Live Chat, and Telegram into a single shared inbox. Prevent duplicate agent replies with live collision detection.
View Shared Inbox →Intelligent RAG AI Deflection
Train your AI agent directly on your website URLs, PDF manuals, and FAQs. Provide grounded, hallucination-free answers to customers in Pune 24/7/365.
Discover AI Capabilities →Retail & E-Commerce
Automate order lookup, exchange policies, and shipping status queries. Reduce abandoned carts with instant WhatsApp follow-up triggers.
E-Commerce Solutions →SaaS & Tech Companies
Deflect repetitive onboarding questions, parse bug reports, and route high-value enterprise accounts to senior account managers instantly.
SaaS Workflows →Regulated & Professional Services
Audit-trailed conversations, role-based agent permissions, and zero data leakage. Compliant with India Digital Personal Data Protection (DPDP) Act standards.
Review Security Standards →Explore Thunaivi in Other Global & Regional Hubs
Frequently Asked Questions in Pune
How does Thunaivi benefit Pune manufacturing and automotive suppliers?
Suppliers automate distributor catalog requests and quotation inquiries via verified WhatsApp Business API flows.
Can Pune educational institutes manage admission inquiries?
Yes. Course details, fee structures, and application links are automated 24/7 with human counseling handoff.
Transform Customer Experience in Pune Today
Join modern businesses delivering sub-2s responses across WhatsApp, Live Chat, and Social DMs with Thunaivi.