60-Second No-Code Install
Upload the ZIP file, activate, and paste your Integration Key. Start answering chats instantly without editing any PHP theme code or using custom scripts.
OFFICIAL WORDPRESS PLUGIN
WordPress AI Chatbot & WooCommerce Live Support
Deliver instant, brand-matched customer support and automated AI-first replies. Connect website conversations directly to your team inbox with a lightweight, secure integration built for speed and sales growth.
WordPress 5.0 - 6.7+ Ready WooCommerce Optimized PHP 7.4 - 8.3+ Support GDPR & CCPA Compliant
Thunaivi Chat Settings
Active Synchronize Logged-in Customers
Checkout Page Guard (Hide on Checkout)
WooCommerce Product Stock Sync
Live Delhivery / Shiprocket Tracking
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Why Businesses Choose Thunaivi for WordPress & WooCommerce
Our official plugin provides a seamless connection between your WordPress storefront and the Thunaivi omnichannel customer support workspace.
WooCommerce Checkout Guard
Prevent checkout abandonment. With a simple checkbox, automatically suppress the chat bubble on checkout and cart pages to keep buyers focused on final purchases.
Customer Sync & Autoload
Sync registered WordPress and WooCommerce customers automatically. Pull name and email coordinates securely via PHP core to recognize buyers instantly.
Product Catalog & Stock Sync
Automatically syncs WooCommerce product availability, prices, and stock numbers with your AI Agent so it can handle pre-purchase product queries accurately.
Delhivery & Shiprocket Tracking
Integrates with Delhivery and Shiprocket to pull live tracking statuses, delivery links, and fulfillment updates directly into the customer chat session.
Core Web Vitals Friendly
Legacy widgets drag down your Lighthouse score. Thunaivi loads asynchronously with async/defer tags, protecting your LCP and CLS speed metrics.
Brand-Matched Styling
Customize the launcher background color, launcher margins, and upload custom widget icons directly from your WP Admin panel to suit your brand aesthetics.
Omnichannel Support ready
Combine your WordPress website live chat with WhatsApp Business, Instagram, Telegram, and Facebook Messenger inside the same shared team inbox.
Lighthouse & Page Speed Optimized
Don't let customer support widgets slow down your conversion rates or search engine ranking.
Lighthouse Performance Impact
Standard support plugins bundle bulky JavaScript libraries that block the main thread and hurt your SEO rankings. Thunaivi enqueues lightweight script assets asynchronously, ensuring that your storefront loads instantly.
No-Code Setup & Installation Guide
Get up and running in three simple steps. No developer experience or server access required.
Install & Activate
Go to your WordPress Admin panel, navigate to Plugins > Add New, search for Thunaivi Chat, and click Install Now & Activate.
Paste Website Token
Go to the new Settings > Thunaivi Chat tab in your sidebar. Retrieve the Website Token from your Thunaivi Dashboard integrations tab and paste it into the integration field.
Configure & Live View
Enable user tracking or checkout overrides, pick your brand color, and click Save Changes. Refresh your homepage to verify the custom chat widget displays immediately.
Frequently Asked Questions
Everything you need to know about the Thunaivi Chat WordPress and WooCommerce integration.
Does this plugin affect my website speed score?
No. Unlike legacy widgets, Thunaivi uses standard WordPress script enqueuing with
async and defer script headers. The widget loads in the background after your main site structure renders, protecting your SEO search rankings and Lighthouse scores.How is data privacy handled? Is the plugin GDPR compliant?
Yes. Customer names and emails are only synced when "Synchronize Logged-in Customers" is explicitly enabled. When active, data is transferred securely via encrypted HTTPS APIs. Deactivating the plugin deletes all integration settings from your database cleanly.
Can I restrict the chatbot to specific pages?
Yes. You can enable the WooCommerce Checkout Override option in your admin settings, which completely suppresses the chat bubble on checkout and cart screens to reduce distraction and checkout abandonment.
Do I need a developer to make branding updates?
No. You can change the launcher background color using a color picker and add a custom image icon URL directly from your WordPress admin settings dashboard.
Can I use this plugin alongside other channels like WhatsApp?
Absolutely. Thunaivi is an omnichannel customer support workspace. Customers can message you from website chat, WhatsApp, Instagram, Facebook Messenger, and Telegram, and all conversations will land in a single shared inbox for your agents.
What happens if a customer starts a chat when my team is offline?
Your automated AI Agent will handle the chat, answering FAQs using your knowledge base. If the question requires human attention, the AI will collect the visitor's email and details so your team can follow up when they are back online.
Phased Integration Timeline
Connect and customize your WordPress chatbot in under 5 minutes.
1
Install Plugin
Search for Thunaivi in your WordPress Admin Plugin Directory and click install.
2
Connect Token
Copy your unique dashboard API token and paste it into the plugin's setting page.
3
Enable Woo Sync
Toggle customer synchronization so WooCommerce usernames and cart logs sync automatically.
4
Checkout Override
Turn on Checkout Override to automatically hide the chat bubble on payment screens.
5
Customize Colors
Style launcher background gradients and match the widget headers to your shop brand.
6
Save & Go Live
Confirm the widget renders on your frontend and monitor real-time visitor logs.
Glossary of Integration Terms
Definitions of core terminologies used in WordPress & WooCommerce chat operations.
WooCommerce Override
An admin rule that suppresses the customer support widget on checkout pages to avoid distracting buyers during payments.
Customer Sync
Secure token verification mapping logged-in WordPress session details to the shared agent inbox dashboard.
Async Enqueuing
Script loading strategy that defers the chatbot initialization until the main page contents are fully rendered by the browser.
Verified Plugin Statistics
Core facts about Thunaivi WordPress integration confirmed by our engineering audits.
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Integrating the Thunaivi script has zero impact on core page-speed metrics (LCP/FID).
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Checkout Override reduces cart abandonment rate by up to 18% during payment processing.
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AI chatbot successfully answers and resolves 74% of WooCommerce shipment and policy queries.
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The plugin complies fully with standard GDPR policies using secure HTTPS tokenization.
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Setup requires no coding and connects to the dashboard in less than 60 seconds.
Connect your customer channels
Link your website chatbot to the rest of your automated workspace for a unified team inbox.
Website Chat Feature
Explore native chat widget features, customization details, and how message sessions run.
Shared Team Inbox
See how your agents manage, assign, and reply to WordPress chat conversations alongside social channels.
Pricing & Plans
Check subscription options, agent seats, and AI training limits before rolling out to customers.