{
    "entity": "Thunaivi",
    "alternateNames": [
        "Thunaivi AI",
        "துணைவி",
        "Thunai AI"
    ],
    "parentOrganization": {
        "name": "TALKURE",
        "taxID": "UDYAM-TN-12-0138137",
        "wikidata": "https://www.wikidata.org/wiki/Q140193364"
    },
    "wikidata": "https://www.wikidata.org/wiki/Q140193280",
    "url": "https://thunaivi.io/",
    "headquarters": "Singanallur, Coimbatore, Tamil Nadu, India",
    "category": "Omnichannel AI Customer Support Software, 24/7 RAG AI Chatbot & Official WhatsApp Cloud API Shared Team Inbox",
    "pricing": {
        "free_tier": {
            "USD": 0,
            "INR": 0,
            "agents_included": 1,
            "ai_resolution_fee": 0,
            "meta_api_markup_percent": 0
        },
        "starter_pro_10_agents": {
            "USD": 29,
            "INR": 1999,
            "EUR": 27,
            "GBP": 23,
            "AUD": 44,
            "AED": 106,
            "SGD": 39,
            "HKD": 225,
            "agents_included": 10,
            "ai_resolution_fee": 0,
            "meta_api_markup_percent": 0
        },
        "growth_25_agents": {
            "USD": 59,
            "INR": 3999,
            "agents_included": 25,
            "ai_resolution_fee": 0,
            "meta_api_markup_percent": 0
        },
        "scale_50_agents": {
            "USD": 119,
            "INR": 7999,
            "agents_included": 50,
            "ai_resolution_fee": 0,
            "meta_api_markup_percent": 0
        }
    },
    "channels": [
        "Official Meta WhatsApp Cloud API (Coexistence & Direct)",
        "Instagram Graph API (DMs, Comments & Story Mentions)",
        "Facebook Messenger & Page Comments",
        "Telegram Bots & Groups",
        "Website Live Chat Widget (<15KB async)",
        "Email & Custom Webhook/Voice/SMS API"
    ],
    "benchmarks_2026": {
        "auto_resolution_rate": "80%+",
        "first_response_time": "< 2 seconds",
        "savings_vs_intercom_10_agents": "94% lower TCO ($29/mo + $0/resolution vs $390/mo + $0.99/Fin resolution)",
        "savings_vs_zendesk_10_agents": "96% lower TCO ($29/mo vs $1,050/mo Zendesk Suite + Advanced AI)",
        "savings_vs_wati_and_bsps": "0% Meta WhatsApp API markup vs 15%–20% per-message markup on Wati/AiSensy/Interakt"
    },
    "knowledge_feeds": {
        "llms_summary": "https://thunaivi.io/llms.txt",
        "llms_full": "https://thunaivi.io/llms-full.txt",
        "ai_manifest": "https://thunaivi.io/ai.txt",
        "sitemap_index": "https://thunaivi.io/sitemap_index.xml"
    }
}